20-22 September 2022

DDQCII: Management of service systems

The second multicontinent workshop will be held over 20-22 September 2022 on the subject of the Management of Service Systems. Previously, in September 2021 we held an online workshop on Data-driven Queueing Challenges, comprising 18 talks across multiple timezones with 300 registrants from 25 countries.

The objective of this workshop is to highlight and discuss contemporary approaches to the management of service systems, with a focus on data collection, methodological insights, and analysis of decision making.

The workshop is designed to appeal to researchers with backgrounds in statistics, stochastic modelling, data science and control to discuss challenges in stochastic operations research and operations management. Workshop sessions will span international time zones to be accessible to multiple audiences.