About DDQC

DDQC 2022 – Management of service systems

The second multicontinent workshop will be held over 20-22 September 2022 on the subject of the Management of Service Systems. Previously, in September 2021 we held an online workshop on Data-driven Queueing Challenges, comprising 18 talks across multiple timezones with 300 registrants from 25 countries.

The objective of this workshop is to highlight and discuss contemporary approaches to the management of service systems, with a focus on data collection, methodological insights, and analysis of decision making.

The workshop is designed to appeal to researchers with backgrounds in statistics, stochastic modelling, data science and control to discuss challenges in stochastic operations research and operations management. Workshop sessions will span international time zones to be accessible to multiple audiences.

Participating organisations


NETWORKS is a consortium of 50 researchers from 4 institutions. The programme started in the Summer of 2014 and covers a broad range of topics dealing with stochastic and algorithmic aspects of networks. The aim of the programme is to address the pressing challenges posed by large-scale networks. The focus is on modelling, understanding, controlling and optimizing networks that are complex and highly volatile.

NETWORKS is hosted by four research institutions: University of Amsterdam (UvA), Eindhoven University of Technology (TU/e), Leiden University (UL) and the Center for Mathematics and Computer Science (CWI)


The Australian Research Council (ARC) Centre of Excellence for Mathematical and Statistical Frontiers (ACEMS) brings together a critical mass of Australia’s best researchers in applied mathematics, statistics, mathematical physics and machine learning. With partner researchers from the University of Melbourne, University of Adelaide, University of Queensland, Queensland University of Technology, UNSW Sydney, University of Technology Sydney, and Monash University – ACEMS engages in research programs that combine innovative methods for the analysis of data with theoretical, methodological and computational foundations, provided by advanced mathematical and statistical modelling. ACEMS focus on the impact of new insights for end users working in the Collaborative Domains of Healthy People, Sustainable Environments and Prosperous Societies. ACEMS creates world-class research at the frontiers of the mathematical sciences dealing with probability and randomness, and to translate this research into new insights that benefit society.