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DDQC 2022: Management of service systems

The second multicontinent workshop DDQC was 20-22 September 2022 on the subject of the Management of Service Systems. The objective of this workshop is to highlight and discuss contemporary approaches to the management of service systems, with a focus on data collection, methodological insights, and analysis of decision making.

DDQC 2021: Data Driven Queueing Challenges

The increasing availability of empirical data in the operation of large computer networks and in the management of human service systems is creating new opportunities for study in queueing theory. This first multicontinent workshop will bring together researchers with backgrounds in statistics, stochastic modelling, data science and control to discuss contemporary queueing theory challenges.